Peppino’s Restaurant & Catering Co – John Vigliotti
For over 40 years Peppinos has been proudly serving the people and businesses of Central New York. Pizza chef and restaurateur John Vigliotti started his career with the purchase of Peppino’s Pizza in 1997. With a commitment to product quality and customer service he has built a thriving business and a loyal following, with currently two locations, and a full-service catering business.
No doubt, Vigliotti is extremely busy and therefore it is imperative for him to know those he partners with are looking out for his best interest.
That’s exactly why he chose BlueRock Energy to be his energy provider.
“With everything going on, you don’t always have time to look at every line item on every bill that comes in,” Vigliotti said. “The trust factor is very important to us.”
BlueRock Energy Advisor Lyndsay Quiggle, first took a look at the Peppino’s account when she acquired it in 2014 and noticed that although they had been a gas customer since 2009, they had switched their electric service to a competitor in 2014. She was determined to find out why and to rebuild the relationship.
Quiggle called Vigliotti and asked if he’d allow her to review his current electric bills to determine if he was receiving the best rates. He agreed, and just as she suspected, he was paying at a much higher average rate than he should have been. She discussed the company’s specific needs and customized a plan that would save him nearly 30 percent. Thanks to her tenaciousness, Lyndsay had identified a problem that he didn’t even know he had, and came up with a solution.
“Lyndsay took the time to show me how to look at my bill. It was very helpful,” Vigliotti said. “She’s been really easy to work with. No pressure, which I appreciate.”
He immediately switched back to BlueRock and says he’s very satisfied with not only his service, but knowing that he’s working with a company he can trust—as well one that share his community-minded business philosophy.
“It’s all about peace of mind,” Vigliotti said. “Lyndsay and BlueRock provide that for us.”